Terms of service

Welcome to SabKiDukan.pk. By visiting or purchasing from our website, you agree to follow these Terms of Service. We operate our business based on honesty, fairness, and transparency.

1. Islamic Business Ethics

No deception or false claims in any product or service
Honest descriptions and fair pricing
Fulfilling promises and avoiding harm or injustice to customers

2. Use of Our Website

By using our website, you agree to provide accurate and truthful information
Not to use our site for any unlawful or harmful activity
Not to attempt to damage, hack, or misuse the website or its content

3. Products and Descriptions

We make every effort to ensure all product images, videos, and descriptions are accurate
Slight variations in colour, texture, or packaging may occur due to photography or screen settings
Products are sold as described and we do not intentionally misrepresent any item

4. Pricing and Payment

All prices are listed in PKR and include applicable taxes
We reserve the right to correct pricing errors or update prices without prior notice
Payment is collected exclusively through Cash on Delivery

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy
Delivery times are estimates and may vary due to external factors
We will inform customers in case of significant delays

6. Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy
We aim to treat every case fairly and justly for both customer and seller
Defective or misdescribed items are eligible for a full refund or replacement

7. Liability Disclaimer

We do not guarantee uninterrupted or error-free website operation
We are not responsible for indirect losses such as courier delays or system issues
However, we always act in good faith to resolve issues fairly and promptly

8. Privacy Protection

Your personal data is used only for order processing and service improvement
We do not sell or misuse customer information
Please refer to our Privacy Policy for full details

9. Right to Refuse Service

We reserve the right to refuse or cancel orders in cases of fraud, misuse, or incorrect information
We also reserve this right if there is a violation of our policies

10. Fair Dealing & Dispute Resolution

If any dispute arises, we will first attempt to resolve it amicably and fairly in light of Islamic principles
If necessary, matters may be referred to relevant legal authorities in Pakistan